Most employees have a good grasp on ethics and integrity. Doing the right things and being honest are essential in daily business operations—it is expected from every employee. But, when there is chaos and dissension in the ranks, how well do these values perform in your company?
Is there internal tension and blame, created by self-serving divisions and political silos?
Is the status-quo deeply rooted that any change, however small, is met quickly with roadblocks and stop signs?
Do employees squeal on each other, gossip, tell half-truths, or make excuses?
Do employees withhold information, turn-in sloppy work, disagree on everything, or hide somewhere with in the organization?
As unfortunate as these questions are, they do happen and can affect an entire organization. So, how does a company respond and move forward?
The answer does not reside in the mission, vision, or value statements, nor does it exist in the corporate strategic plan—the answer is above all these.
It’s at the core of Leadership—tough and strong leadership. The answer points to five key areas:
*A leader exhibits a personality and a character, that, when faced with adversity and opposition, becomes stronger and more resilient, and desires to reflect these qualities onto others.
*A leader has an unshakable faith in oneself, and is able to pass through the valley with courage, leading and expecting others to have the same winning and inspired attitudes.
*A leader is decisive, and has the intelligence to make a tough decision and the fortitude to delegate the plan quickly, even in the face of ambiguity or imperfect information.
*A leader does not lead with a better-than-thou attitude, but rather, leads by expecting others to rise in self-confidence and self-discipline, to voice an opinion or idea with conviction and self-belief.
*A leader has relentless focus and vision on where the company needs to be, but will consider alternatives from others and will make change as needed to protect the organization and jobs.
*A leader exhibits a humble, can-do attitude to switch priorities on a moment’s notice and to perform unglamorous duties and work along-side a diverse team to resolve critical, customer-facing issues.
These six key areas reflect a strong and tough leader. Ethics and integrity are important values and must-haves for all organizations; however, they are not enough to change a chaotic organization into Organizational Excellence.
Challenges do occur within business, such as a sales manager that quits and joins the competition, taking along the most valued and prized accounts. Or, the $multi-million deal that your team, diligently and tirelessly worked on for the past nine-months, was awarded to the another business. Or, the competition that just launched a cheaper and improved version of your product into the marketplace.
These examples, and many others, can distract and derail an organization from achieving its profitability targets. But, with strong and tough leadership, an organization can hurdle any roadblock that tries to slow it down.